Vitana has world class team & infrastructure in place to Develop & Deliver any key critical product component or the entire Product itself and that too at a very nominal cost. Vitana boosts of it’s technical team with rich experience in Web & Mobile development.



Our Services

Customer Relationship Management for a ‘Financial Analysis SAS’ Startup.

Problem:

A Startup in the Financial domain which was growing aggressively at 1200% per annum noticed a potential to take it to 2000% by improving client retention from 65% to 80%.

Gap in their internal Information Systems:

  • A smart ‘Employee Management System’.
  • Ability to track Client Usage.
  • Ability to connect Consultants, Client & Product Usage Data.
  • Advanced Communication channel for internal and external communication.

Solution:

Vitana Private Limited helped the Startup not only to establish the required Information Systems but also enabled the organization to get actionable insights for decision making.

Evolution Phases:

  • Deployed ‘VORK’ for Human Resource Management .
  • Implemented a ‘Next Generation CRM Tool’ called ‘VICE’ for Customer Management.
  • Provided API s for smart Product Usage Logging.
  • Established a Reporting System that publishes ‘Customer Usage Health Grade’ to all the relevant employees including CEO.

Result Metrics:

  • Client Retention zoomed to 92% in one year.

Strengths Demonstrated:

  • Innovation
  • Mobile App Development
  • Building Marketing Material
  • Business Intelligence
  • Software Development

Contact Us


Our Location

CoKarma, 4th Floor,
192 Botanical Garden Road
Hyderabad,TS - 500084

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